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Internal and External Barriers to Effective Communication: And how to overcome them!

Communication Skills are revered to be the key to success. It is true for an individual, teams, organizations, and relationships. Over time you can improve your skill to communicate and leave an impression on everyone you interact with.  However, when you take the car out on the road you are bound to face some bumps and traffic. In a similar way, there are barriers that hinder effective communication. So, what are the barriers to communication? And how to overcome them? Simply put, we can categorize barriers to communication as Internal & External. Internal barriers correspond to hindrances inside of us, including our thinking, attitude, perceptions, as well as the way we communicate . External barriers correspond to hindrances outside of us, including people and environment-related. Let us look at each in detail. Internal barriers – and how they affect communication 1.  Incongruent Thoughts: when some other thoughts come to our mind different than the conversation we ar
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SMART Goal Setting, Action Plan and Effective Decision Making

Arise! Awake! and stop not until the goal is reached. ~ Swami Vivekananda Goal setting is THE process of converting your dreams into reality! Goals help you move towards your ideal future and keep your motivation high in ensuring you achieve everything you desire. Goals can help you determine where and how you must invest your time. Personally as well we set goals many times, especially around the New Year - the untamed New Year Resolutions. According to one statistic, around 80% of people fail to fulfill their new year resolutions. That is why Goals are more effective than resolutions. In many organizations as well setting goals is a standard process at the beginning of the appraisal cycle. However, people usually end up copy-pasting goals from their colleagues or seniors. And by the end of the year, nobody really knows how they fared on those goals, but they do expect great appraisals and high ratings. Learning how to set SMART goals is easy, given the amount of knowledge and i
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Effective Communication Skills: The 5 Stages of Active Listening

In a day, an average person spends 70-80% of their time communicating with someone. And the average number of words a human being speaks per day is around 16000. 50% of our time communicating is spent listening to the other person, ideally. However, most people usually remember only 17% to 25% of what they listen to. And even more shocking is the fact that other people perceive us as good listeners only 5 to 10% of the time. The 1 st step to excellence in communication is listening, i.e.  Active Listening . It is crucial in customer service, and also one of the most desired traits in leaders and managers. Below is a depiction of the stages of Active Listening: First, let us know the difference between hearing and listening. While hearing is a physical process of the body, sound vibrations hitting our eardrums and the brain processing that, listening, on the other hand, involves mental attention and concentration. In Active Listening, the listener also conveys to the sp
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